Cookie Policy
This Cookie Policy explains how R5I Support uses cookies and similar tracking technologies on our website. It describes what cookies are, why we use them, and how you can control them. This policy complements our Privacy Policy and should be read together with it.
What are cookies?
Cookies are small text files stored on your device by your web browser. They can be "session" cookies that expire when you close your browser, or "persistent" cookies that remain for a set period. Cookies help websites remember choices and provide functionality and analytics.
Types of cookies we use
We use the following categories of cookies when necessary. However, this site is configured to use privacy-first, cookie-less analytics and does not set third-party tracking cookies by default.
Note: When hosted on Cloudflare Pages we use Cloudflare Web Analytics (or similar privacy-focused solutions) which do not use cookies or collect personal data.
Categories (only if applicable):
- Essential / Strictly Necessary: Required for basic website functions (navigation, forms, security). This includes cookies or local storage used by Cloudflare Turnstile to verify that you are a human and not a bot, ensuring the security of our site. These cannot be disabled.
- Performance & Analytics: We use Cloudflare Web Analytics which is a privacy-first, cookie-less analytics service. It does not use client-side cookies or track personal data across websites. It simply helps us understand general traffic trends (e.g., page views, load times) to monitor site performance.
- Functional: Remember choices you make (language, region, saved forms) to provide enhanced features and personalization.
- Marketing & Advertising: Cookies used to deliver relevant advertising or to measure advertising effectiveness. These may include cookies set by third-party advertising networks.
Examples of cookies and third parties
We intentionally avoid third-party tracking cookies. If you embed third-party content (for example, videos, social widgets, or maps), those providers may set cookies when you interact with the embedded content. Their cookies and data practices are governed by their own privacy policies.
How we use cookies
Because we use privacy-first analytics, we do not track users across sites or build profiles. Essential cookies (if used) are for site operation, such as session management for forms or secure admin areas. We will not use cookies for advertising or behavioral tracking unless you explicitly opt in and we will disclose any such use here.
Your choices and controls
Most browsers allow you to view and control cookies via settings. You can usually block or delete cookies by adjusting your browser settings; however, doing so may affect site functionality. For managing cookie preferences, please use your browser's privacy settings or any cookie banner preferences presented when you first visited the site.
Opting out of analytics and advertising
To opt out of analytics tracking, you can use browser-based opt-out tools (for example, the Google Analytics opt-out browser add-on). To opt out of tailored advertising, visit the relevant advertising platform's controls or use your device-level settings.
Changes to this Cookie Policy
We may update this Cookie Policy occasionally to reflect changes in technology or legal requirements. When changes are significant, we will provide a prominent notice on our website. Please review this page periodically for updates.
Contact Us
If you have questions about our Cookie Policy or would like to make a privacy request, contact us at [email protected].