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Support Leadership

The team keeping our neighbors confident in technology

We're a passionate crew of technicians, educators, and security specialists dedicated to keeping Phoenix Metro homes and businesses running smoothly.

Team members collaborating
Certified across Apple and PC ecosystems
On-site and remote help for homes and businesses
Clear communication from diagnosis to fix
Our Mission

Empowering People Through Technology

Our mission is to demystify technology — providing reliable, honest, and friendly tech support that helps every home and business thrive.

Our Vision

To be Phoenix Metro's most trusted tech partner, known for honest advice, fast fixes, and solutions that just work.

Our Promise

We promise transparent communication, upfront pricing, and technology that truly empowers you.

Our Values

What Drives Us

These core values guide every interaction and every repair we complete

Trust & Integrity

We give honest recommendations and never upsell services you don't need.

Education First

We teach you how to prevent problems, not just fix them.

Fast & Reliable

Fast service and rapid remote support so you're never left waiting.

Customer-Focused

Every decision starts with what's best for the people we serve.

Our Team

Meet Your Tech Team

Certified professionals dedicated to keeping your technology running smoothly

Robert Baker - Founder & Lead Technician

Robert Baker

Founder & Lead Technician

CompTIA A+ certified in PC repair, networking, and IT consulting.

Sarah Chen - Senior Network Specialist

Sarah Chen

Senior Network Specialist

Expert in Wi-Fi optimization, firewall configuration, and small business networking.

Mike Rodriguez - Custom PC Builder

Mike Rodriguez

Custom PC Builder

Specializes in gaming rigs, workstation builds, and hardware diagnostics.

Emily Watson - Customer Success Manager

Emily Watson

Customer Success Manager

Ensures every client receives timely updates and a seamless support experience.

Our Journey

Our Story So Far

From a one-person shop to Phoenix Metro's trusted tech team


  • 2018

    Founded

    Started providing on-site PC repair and tech support in Phoenix.



  • 2019

    Team Expansion

    Expanded into a specialist team covering networking and custom builds.



  • 2021

    CompTIA Certification

    Achieved full CompTIA A+ and Network+ certification across the team.



  • 2023

    Expanded Coverage

    Broadened support for residential, small business, and remote service needs.


Ready to Experience the Difference?

Get clear answers, reliable fixes, and support that fits how you work