At r5i.support, our mission is simple: to provide clear, reliable, and approachable tech support, training, and custom PC build services for home users and small businesses in the Phoenix area and beyond. We believe technology shouldn't be a source of frustration, and that expert, understandable help should always be accessible when you need it.
We're not just about fixing problems; we're about providing solutions with clarity and patience. Whether you need quick remote helpdesk support, hands-on on-site assistance, a perfectly tailored custom PC built for your specific needs, or practical training to boost your digital confidence, we prioritize clear communication (no confusing tech jargon!) and effective, practical results. We take the time to understand your issue or goal and guide you to the right solution efficiently and affordably.
Our service commitment is built on these core principles:
Helpfulness: We're genuinely dedicated to solving your tech issues and empowering you.
Clarity: We explain things simply and ensure you understand the steps involved.
Reliability: You can count on us for dependable support, honest assessments, and transparent service.
Patience: We understand technology can be frustrating and offer calm, supportive guidance every step of the way.
Integrity: We operate with transparency in our diagnostics, recommendations, and pricing.
We proudly support residential users and micro to small businesses throughout the Phoenix-metro area. We offer flexible support options including convenient remote assistance and on-site visits where required (within the Phoenix area, service call fee applies).