Embedded Files
At r5i.support, we believe in straightforward pricing for our expert tech support, training, and custom build services. We offer both flexible hourly rates and convenient flat-rate packages for common issues, ensuring you know what to expect.
Home User Services
Home User Services
Get your personal computers, laptops, and home network running smoothly.
Hourly Support
Hourly Support
Remote Support: $79 / hour (min of 1 hour, billed in 15-minute increments after the first hour)
On-Site Support: $119 / hour (min of 1 hour, billed in 15-minute increments after the first hour)
Popular Flat-Rate Services
Popular Flat-Rate Services
Diagnostic Service: $49
(Fee waived if you proceed with recommended repair)
Virus & Malware Removal: $149
(Includes system cleanup and security check)
New Computer Setup (Drop-off): $99
(OS updates, essential software install, user profile setup + basic data transfer up to 50GB)
New Computer Setup (Pickup & Delivery): $179.99
(Includes setup + basic data transfer up to 50GB)
Operating System Install/Reinstall/Reset: $129
(OS only, data backup/transfer extra)
Data Backup or Transfer Service: $99
(Up to 100GB, customer provides storage media or cloud destination)
Hardware Install (RAM, Hard Drive, GPU, etc.): $59 + Parts
(Simple component installation, any cabling or additional parts extra)
Home Wi-Fi Network Setup/Optimization: $149
(Secure setup/troubleshooting for router + up to 5 devices, additional devices $10 ea.)
Need Ongoing Support? Ask about our simple Home Support Plans starting at just $59/month!
Small Business Services
Small Business Services
Reliable IT solutions to keep your Phoenix business productive and secure.
Hourly Support
Hourly Support
Remote Support: $149 / hour
On-Site Support: $249 / hour
Contract Rate: $149 / hour (With pre-paid block hours or Managed Service Agreement)
Common Business Services
Common Business Services
Business Workstation Setup: $129 (Pickup) / $199 (On-Site)
(Includes domain join, standard software, basic security setup)
Server Diagnostic: $199
Network Troubleshooting (Basic): Starting at $199
Business Data Backup Setup: Starting at $149 + Software/Hardware
(Configuration of local or cloud backup solution)
Managed IT Service Plans
Managed IT Service Plans
Proactive support tailored to your business needs. Let us be your IT department!
r5i Essentials: Starting at $99 / user / month
Includes: Remote Helpdesk Support, Endpoint Monitoring & Patch Management, Basic Antivirus.
r5i Proactive: Starting at $199 / user / month
Includes: Everything in Essentials + Proactive Maintenance, Managed Backups (Cloud Storage Extra), Enhanced Security Suite, Priority Support.
r5i Complete: Contact us for pricing
Includes: Everything in Proactive + On-Site Support Hours, Network Management, Server Management, IT Strategy Consulting, Advanced Cybersecurity Options.
Managed Service Plans typically require an initial onboarding process and a minimum user count.
Ready to Get Started?
Ready to Get Started?
Call Us: (480) 420-9072
All services are performed by our certified expert technicians. Parts used for repairs that are purchased through us come with a standard manufacturer warranty.
Google Sites
Report abuse